Bong Care Insurance Program
Insure your Molino Bong against breakage for 2 years
1. How does Molino’s Bong Care Insurance work?
You can insure any eligible Molino Glass Bong against breakage for 2 years by paying a fee equal to 10% of the product’s regular retail price.
Then any time during the 2 years your coverage is valid, if your bong gets broken you can claim on your Bong Care Insurance and you will receive a discount on a replacement Molino Bong equal to 50% of your original purchase.
For example, if you wanted to insure a $100 bong you would pay $10 for the insurance, then if you broke your bong you would only need to pay $50 to receive a replacement bong worth $100.
2. How do I make a claim on my Bong Care Insurance?
Making a claim is very easy, simply fill out the form below.
You must include a photo of your broken Molino Bong with a handwritten note that has the current date and the email address you used when you originally purchased your bong from MolinoGlass.com. Your broken bong and the note must be in the same photo!
Once we have verified your claim, we will send you a coupon equal to 50% of the insured amount. You can use this 50% discount to purchase the same bong or use it to purchase any other bong.
3. What if I don’t have a photo of my broken Molino Bong?
Unfortunately, just like a regular insurance policy, we have to guard against fraudulent claims.
If you cannot show clear evidence that your bong has been smashed with a note that confirms the current date and your name, we will have to deny your claim.
4. Do you need me to return the broken item?
No, there is no need for you to return the broken glass.
As long as you send us a photo including the date and your email address, we can process your claim and we will send you a discount coupon so you can order your replacement Molino Bong.
5. Does Bong Care cover more than one replacement?
Your Molino Glass Bong care provides you with one discount code equal to 50% of the insured bong any time during the 2 years that your coverage is valid. This allows you to purchase a replacement for a 50% discount or use the discount to purchase another bong.
Your replacement piece can be insured for 2 years by paying the Bong Care renewal fee of 10% of the items full price.
6. What if the Molino Bong I want to replace is out of stock?
If the Molino Bong you originally ordered is unavailable, you can either wait for it to be back in stock or you can use your discount code to purchase another piece.
The discount code is only valid for the purchase of another Molino Bong, within your warranty period.
Submit your Bong Care Claim
Sorry to hear you’ve had an accident and broken your bong! Please fill out the form below to claim on your Bong Care Insurance.
Please allow 24 hours for us to process your claim and get back to you.
The Molino Team.
LIMIT OF LIABILITY
The total amount we will reimburse for a replacement made in connection with a claim pursuant to the Molino Glass Bong Care glass warranty is 50% of the regular price of your original piece. We do not offer repair of products, nor will we provide any cash settlement in lieu of product replacement. In the event that we provide you a replacement piece at a 50% discount then we will have no further obligations under the applicable Molino Glass Bong Care claim. Only selected Molino Glass bongs are eligible for the Bong Care Program.